Dienstag, 13. September 2016

Fuckup Nights and the Report Abuse Button

If you are already irritated by the first word of the headline of this post, you are not alone, and I am really sorry.
It is not meant as a profanity, but is mentioned for a legit reason:
"Fuckup Nights is a global movement born in Mexico in 2012 to share publicly business failure stories. Hundreds of people attend each event to hear three to four entrepreneurs share their failures. Each speaker is given 7 minutes and is able to use 10 images. After each speaker, there’s a question/answer session, as well as time for networking (beers)".
So it is actually a good thing, but the name might scare some people, especially in a professional environment.

Our Collaboration Platform has, as a process for governance, a link to report abuse right next to each piece of content. Anyone can click on it.
See as an example any content in the Jive Community . If you click on Report Abuse in the Jive Community, you get this pop up:

You can choose from a list of categories and add a comment:

Then a process starts. This process might change over time, but it is impotant that you have a defined process, and that you have defined the process before the launch of the platform.

So if you have posted about a Fuckup Night and anyone clicks on Report Abuse, you might get such an email:

Reporting an abuse happens in average a few times per month. To gain trust and demonstrate transparency, it is a good habit to monthly publish the numbers of Report Abuse per category and month on the platform itself.



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